Show All Answers
The Town maximizes efficiency by managing meter readings with Smart Meters. More than 80% of Erie homes are equipped with the meters with a goal of 100% in the near future.
By creating an EyeOnWater account, residents are able to...
To get started, create an account, and be sure to download the app!
More information available on the Smart Meters webpage.
The Town of Erie makes a concerted effort to provide resources to residents and businesses to help achieve water conservation goals.Check out the water efficiency programs such as:
.... and more on the Water Conservation webpage.
Not exactly. Meters cannot display the breadth of information - but, there is have an app for that!
Meter information is stored and transmitted once a day. View daily, weekly, and monthly usage on the EyeOnWater tool (available as an app!). Learn more on the Smart Meters webpage. Please do not tamper with meters.
The Town of Erie Smart Meters specifically utilize radiofrequency (RF) technology. This frequency is part of the electromagnetic spectrum which represents no known health hazards. Radio and television broadcasting, cellphones, personal communications services (PCS), pagers, cordless telephones, business radio, radio communications for police and fire departments, amateur radio, internet routers, smart TVs, and any satellite communications are just a few of the many telecommunications applications of RF energy.
When considering any risks to exposure - key factors are the power and frequency of the emission as well as distance from the device and time of exposure. Smart Meters emit significantly lower exposure levels than most other typical devices and meet or exceed all Federal Communications Commission testing and certification. Additionally, the transmitter for the Smart Meter is almost always located outside of your home and much further away than other typical devices that use higher frequencies of RF technology.
The Town of Erie Public Works does not currently have an option for opting out of this service and as a utility customer, Erie finds it in the best interest of the Town to have Smart Meters installed on every home by 2026. Please refer to Municipal Code 6-6-5 “Tampering with utility meter” for additional reference. For more information regarding RF technologies please visit: www.fcc.gov/general/radio-frequency-safety-0
The Smart Meters used in Erie have been certified by the FCC and should not interfere with devices in or around your home or business. A study by the American Cancer Society examined the effect of Smart Meters on pacemakers and implantable defibrillators and found they did not interfere with these devices. Modern pacemakers are shielded and have built-in features that insulate them against outside interference, including transmission from meters and household appliances like microwaves, cell phones, and Wi-Fi.
No appointment, or prompting by customers is necessary. Upgrades have already been pre-planned and scheduled by the Public Works Department. You will be notified in advance if an upgrade will occur, and you can expect little interruption to service.
Town Staff will knock on your door to inform you that your water will be shut-off for approximately 10-15 minutes. If you are home and that timeframe does not work, they will coordinate a time that does.
Once the meter has been installed, a door hanger will be left on your front door with information on how to create an account to view your water usage and how to download the app. Your meter will operate as normal with or without creating an EyeOneWater account and/or downloading the app.
For more information visit the Smart Meters webpage.
Welcome to Erie! Smart Meters are automatically installed in new builds after 2016. Standard meters installed before 2016 are being updated by the Town to Smart Meters. In 2020, more than 80% of the Town’s meters are smart! By 2026, the Town hopes to have 100% of meters replaced to Smart Meters.
Congratulations on becoming a water conscious waterer ! Not only are you reducing water waste, but you’re likely to see other benefits as well!
Have you created an EyesOnWater account and downloaded the app? Your Smart Meter can inform results of your water conservation efforts within 24 hours!
Get started on the Smart Meters webpage.
So glad you asked! The Town of Erie makes a concerted effort to provide resources to residents and businesses to help achieve water conservation goals. Check out the water efficiency programs such as:
From physical restrictions, to layered security approaches, to unique identities, multiple levels of cyber security protect Smart Meters, Erie customers’ data, and our energy grid. The system is continuously monitored to safeguard against potential threats.
Congratulations on becoming a water conscious neighbor! Not only are you reducing water waste, but you’re likely to see other benefits as well!
Your meter might have been previously already replaced since you moved in and therefore scheduled for a different replacement year than your neighbors. Meters are generally replaced on a 10-year cycle.