Account balance, bills (current and previous), and payments are available as well as the ability to enroll in autopay, e-Billing, and Text & Pay. Portal users can also see current billing address, phone number, and email address that are on file.
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Yes. Utility billing accounts do not carry over.
You will need to complete the process of creating a new account in the Resident Portal. To do so, please visit: https://erieco.payacp.com/home.
No. It is free to sign up for online bill payment, enroll in Auto Pay, Text N Pay, or e-billing.
No, the Town absorbs all processing fees.
There is also no additional fee assessed if you call the Portal Support Center to make a payment.
Yes. Automatic payment information does not carry over.
You will need to complete the process of creating a new account in the Resident Portal and setting up your autopay payment option. To do so, please visit: https://erieco.payacp.com/home.
You can pay your utility bills with a credit or debit card, or through a checking or savings account. The system also offers Auto-Pay and Text & Pay programs that allow you to use your preferred method of payment.
You have a variety of options for paying your bill. You can pay online with any browser from a laptop, tablet, or phone. You can take advantage of autopay or Text n Pay, or contact the live Call Center where an agent will assist you over the phone at 855-456-1140. Live agent support is available 7 a.m.-4 p.m., Monday through Friday. Or you can stop by Town Hall at 645 Holbrook Street to drop off payment or mail payment to:
Utility BillingTown of EriePO Box 750Erie, CO 80516
After you complete the transaction, you will receive a Payment Confirmation on the next screen, as well as a receipt emailed or texted to you based on your preference.
Absolutely. All the transactions are handled on secure servers and are fully PCI compliant (Standards set for ensuring secure transactions). What is PCI Compliance?