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1. How do I pick a personal trainer?

All trainer biographies can be found online. These bios provide insight into a trainers certifications and specializations.  Clients can choose a trainer from the various biographies or they can choose to be assigned a trainer by Fitness Management.

2. When do I need to pay for my sessions?

New Client(s): Purchase sessions at the Guest Service desk after your initial assessment with your new trainer. Your first session with your trainer will be about 30 minutes and will consist of fitness assessments and getting to know your trainer, this initial session is complimentary.

Returning Client: Additional sessions may be purchased using your Amilia account, or you are welcome to purchase them in-person with Guest Service staff at the Erie Community Center. 

3. How do I know if the trainer I want will fit my availability?

Your request form and contact information will be given to the trainer you requested.  Within 24-48 hours of receiving your information, they will contact you via a phone call to set up your first session.  Availability will be based on both the trainer’s schedule and yours.

4. How do I schedule my first session?

Your request form and contact information will be given to the trainer you requested, and they will contact you within 3-5 business days to schedule your first session.

5. What can I expect during my first session?

The first session will be an in-depth consultation to assess exercise needs, goals, and constraints based on your health history. Your trainer will then create an individualized training plan to fit your needs.

6. Do sessions ever expire?

Yes. All packages/sessions are non-transferable and will expire after one year from the purchase date.

7. What if I need to reschedule a session or cancel?

A 24-hour notice is required for all cancellations.  For cancellations received less than 24-hours prior to your scheduled appointment, you will be charged a late cancellation fee equivalent to a prepaid session. To re-schedule an appointment, please contact the trainer directly at the number provided to you by your trainer.

8. Am I allowed to provide my own personal trainer?

No. Personal training in exchange for money or services is not permitted in the community center or on Town-owned facilities by anyone other than authorized Town of Erie staff. Staff reserves the right to monitor workouts that appear to be commercial personal training sessions.