What if my phone number or email address change?

If your cell phone, work phone or email or physical address changes, you are responsible for going to the website and updating the information. 

We do receive landline information on a quarterly basis from the cell phone providers, but it’s always a good idea to verify that your preferred landline is in the system.

In addition, Resident Connection is a database of publicly sourced information that aggregates residential and business phone numbers that can be utilized to send out emergency alerts to impacted areas. The phone numbers in this database will automatically receive text messages and voice alerts when an emergency alert is sent, however, Resident Connection is not a substitute for opting into messages at www.BOCOAlert.org .

Show All Answers

1. How do I register to receive emergency alert notifications on my cell phone?
2. What is the best way to be notified of severe weather?
3. How do I know if I'm registered?
4. When will Emergency Alerts be used?
5. Should I wait for an emergency notification before I evacuate or shelter?
6. What if my phone number or email address change?
7. Will my contact information be shared with others?
8. If a notification is sent out, is it guaranteed I will receive it if I register
9. Are there other ways to be notified?
10. Who do I contact if I'm having difficulties with the opt in?
11. What number will the alerts come from?
12. Who in my household should opt in?
13. What about landlines?
14. What about VOIPs?
15. Are Emergency Alerts translated?
16. Can I view all Emergency Alerts that have been sent?