Are rates going up by 25%?

Under the new rates, higher users pay more, and lower users pay less because the rates more closely reflect the actual costs of service. Water is a precious and limited natural resource, and this year’s drought and wildfires underscore this issue.  

In 2020, 11 percent of customer accounts consumed 21 percent of all water used!

In 2021, to promote affordability, the monthly service charge for water will be reduced from $30 to $19.36, and wastewater service charges reduced from $15.68 to $10.30.

For 2021 rates, assuming the same amount of water used in 2020:

  • 63 percent of customers (lower than average and average water users) will pay less than in 2020
  • 17 percent of customers (average water users) will increase less than $50 per year
  • 20 percent of customers (above average water users) will increase more than $50 a year

Plus, the tiered system charges users based on how much water is consumed and has been adjusted to reward those who use less.

For high users, yes, water rates (aka monthly service charges or demand charges) may increase. Overall bills are decreasing for low and average water users, and base rates for monthly service charges decrease by 35 percent.

The Town offers a number of free or discounted conservation programs that help customers use water wisely. Customers that participate in the Town’s free irrigation consultations save at least 20% on their annual water bill on average. Learn more about these programs on the water conservation webpage.

Here are a few ways to reduce water usage and associated bill increases:
Indoor water usage: Discover Erie’s water efficiency rebates
Outdoor water usage: Signup for a sprinkler/irrigation consultation
Consider xeriscape options, and discounted Garden in a Box starter kits

The best way to lower your water bill is to lower your water usage, especially on outdoor irrigation. Contact us, we can help!

Projected 2021 Customer Bill Results

Show All Answers

1. How does the Town supply our community with water?
2. How does the cost of Erie’s water compare to our neighbors?
3. How do I read my utility bill?
4. How will the 2021 rate changes affect my bill?
5. What does my utility bill cover?
6. Are rates going up by 25%?
7. How are utility rates determined?
8. How does the rate structure encourage water efficiency?
9. How is my utility bill calculated?
10. How will water and wastewater rates change in 2021?
11. How does the new rate structure promote affordability?
12. How do we ensure that we don’t subsidize new and future neighbors who tie-in to the system?
13. Are there any changes to how wastewater is charged?
14. We want to do more to conserve – can the Town help?
15. Are there any other ways the Town is helping customers have greater visibility on water use?
16. When do you read the water meters?
17. I’m struggling to pay my water bill – are there resources to help?
18. What kind of payments do you accept?
19. When do you send out the bills?
20. When is my bill due?
21. How is the drinking water quality?