Amy started with the Town in October of 2007 in the Parks & Recreation Department and has occupied the role of Administrative Operations Manager since January 2016.
This Director position is a reclassification of the Administrative Operations Manager position for the Town. In the last few years, with the surge in population growth, the Town as an organization has expanded and identified the need for more structure in leadership. The Administration Department had expanded at one point to house Economic Development, Information Technology, Communications, and the Town Clerk’s Office all under one umbrella before hitting maximum capacity. In the last few years, Economic Development, Information Technology, and Communications & Community Engagement were able to become fully independent departments.
Amy oversees the Town Clerk’s Office and full-time administrative staff under Town Administration. She is also key to maintaining consistency between the Town Administrator, Deputy Town Administrator, and all other Department Directors on implementing the Town priorities, and upholding the Town’s mission, vision, and values. Without her oversight, collaboration between so many high-functioning teams would be a much bigger challenge.
“Amy blends institutional knowledge with innovation and process improvement. She has a masterful attention to detail and an incredible work ethic. She folds the best interest of all residents into government process and leads with integrity and heart. The Town of Erie is lucky to have her in this role,” said Melissa Wiley, Deputy Town Administrator.
In her role, Amy serves as the primary liaison to all Town departments for administrative functions, policies, procedures, and initiatives. She guides, directs, and provides leadership and oversight for administrative work of all Town departments, ensuring consistency and accuracy of all administrative functions. With the years of institutional knowledge Amy brings to her work, she provides innovative solutions to improve processes while connecting with all the appropriate people to bring those innovations to fruition.
“I love working for the Town of Erie,” Amy said. “In my 14 years here, I have witnessed a lot of growth and change, not only with the Town as a municipality, but also as an agency. I am proud to be part of this Town and look forward to helping lead Erie into the future.”