Smart Meters

The Town of Erie Department of Public Works has begun replacing residential water meters with 'Smart Meters' to reduce water waste and increase efficiency. Smart Meters and the Eye on Water app connect to water use on a daily, monthly and annual basis. The Town is providing a higher level of customer service by efficiently managing meter readings.

Customer Benefits

  • Monitor usage to manage water budget
  • Leak detection alerts via email and/or text
  • View results of water conservation efforts within 24 hours

Installation

All new homes are equipped with Smart Meters. In 2020, nearly 80 percent of upgrades have been completed. If your meter is scheduled to be replaced, you can expect little interruption to service. Town Staff will knock on your door to inform you that your water will be shut-off for approximately 10-15 minutes. If you are home and that timeframe does not work, they will coordinate a time that does.

Once the meter has been installed, a door hanger will be left on your front door with information on how to create an account to view your water usage and how to download the app. Your meter will operate as normal with or without creating an EyeOneWater account and/or downloading the app.

EyeOnWater Account

The EyeOnWater consumer engagement tools provide utility customers with access to their consumption data, allowing them to view their usage activity and gain a greater understanding and control of the water they consume.

Create an Account
Visit the EyeOnWater Signup page and enter your service area zip code (80516) and the full utility bill account number. Your account number is available on your most recent statement. Please call 303-926-2752 if you cannot locate it. Enter your email address and create/confirm a password. You will receive a confirmation email from BEACON. You must verify your email address by clicking on this link.

Download the App
Search for 'Eye on Water' free app. Login, or create an account with a valid email address, and account ID (###-#####-##).

EyeOn Water