Citizen Survey

Town of Erie 2017 Citizen Survey

Feedback Sought on Quality of Life and Town Services


ONLINE SURVEY NOW AVAILABLE!

New this year, an opt-in online survey is available to all residents.  If your household did not receive a survey in the mail, you are encouraged to participate in the online survey. The online survey option is intended only for residents who did not receive a hard copy of the survey in the mail.  Complete the online survey here



MAIL SURVEY

Thank you to the randomly selected households who participated in the mail-in survey.  Your feedback will help the Town of Erie Board of Trustees make decisions that affect our Town. Those who received a hard copy of the survey are asked to complete it and return it by mail, please do not complete the online survey. 


The final report with survey results will be made available to the public this summer. 

The 2017 Town of Erie Citizen Survey is designed to better understand our citizens’ thoughts about a variety of issues including: quality of life; quality of services; safety and community engagement. Information obtained through the survey will assist the Board of Trustees and Town staff in improving service delivery and identifying spending priorities. The survey results will serve as an important measure of the Town of Erie’s performance and will include the benefit of comparability with other jurisdictions.

This is the third year the Town of Erie has contracted to participate in the National Citizen Survey (NCS). The previous surveys were conducted in 2013 and2015. The NCS is a service of the National Research Center and the International City/County Management Association (ICMA). The NCS has been designed to complement the work of ICMA’s Center for Performance Measurement. The 2017 Town of Erie Citizen Survey will have a statistically valid margin of error of +/- 3%. With this margin of error, you may conclude that when 60% of survey respondents report that a particular service is “excellent” or “good” somewhere between 57% and 63% of all Erie residents are likely to feel the same way. 

For more information, please contact Fred Diehl at fdiehl@erieco.gov or 303-926-2764.

Survey Documents