Smart Meters

Your Water Meter is About
to Get Real Smart!


During the fall of 2016, the Town of Erie Department of Public Works will begin replacing residential water meters with “Smart Meters” as part of our efforts to reduce water waste throughout the community and increase efficiency.  Once installed, your new Smart Meter will give you access to your water consumption data, allowing you to view your usage activity and gain a greater understanding and control of the water you consume on a daily, monthly and annual basis.


Some of the customer benefits include:
  • Online and Smart Phone access to your water consumption information
  • Easy to understand tracking of your water usage patterns and billing
  • Set alerts to email and/or text you when a potential leak is detected
  • See the results of your water conservation efforts within 24 hours 
  • Monitor your usage through the month to better manage your water budget 

Contact Us

  1. Utility Billing
    Pay Water Bill Online!

    645 Holbrook St.
    P.O. Box 750
    Erie, CO  80516

    Ph: 303-926-2700 or 303-926-2752
    Fx: 303-926-2705

    Hours
    Monday - Friday
    8:00 am - 5:00 pm

The way your utility bill is sent to you and the way you pay for charges will not change.  What will change is that you will have access to detailed usage activity.  Additionally, these Smart Meters will provide the Town a more efficient way to manage meter readings, provide a higher level of customer service and allow our Utility Billing staff to answer questions about your water usage more effectively.

IMPLEMENTATION PLAN


In January of 2016, the Board of Trustees approved upgrading all existing meters in the Town to the new Smart Meter technology. The replacements are scheduled to be completed within a 10 year cycle.  In 2016, DPW has scheduled approximately 800 replacement water meters, and an additional 100 meters available to residents via a lottery.  All new homes will have Smart Meters installed at the time of construction.

Beginning the week of August 15, 2016 a contractor, National Meter and Automation, will begin replacing approximately 800 water meters that are 10 years or older.  This process should take approximately 12-14 weeks (weather permitting).  There will be little interruption to service when the meters are installed.  The contractor will knock on resident’s door to inform them that their water will be shut-off for approximately 10-15 minutes.  If the resident is home and that timeframe does not work, they will coordinate a time that does.

Once the meter has been installed, a door hanger will be left on the resident’s front door.  This will provide more information on how to create an account to view your water usage and how to download the smart phone app.  Your meter will continue to operate as normal regardless of whether or not you download the app.

View the 2016 replacement meter list here.

Create an Account & Download App


View instructions on creating an EyeOnWater® account here.  The EyeOnWater® consumer engagement tools provide utility customers with access to their consumption data, allowing them to view their usage activity and gain a greater understanding and control of the water they consume.